Last Updated: January 17, 2023

Welcome to the STRIPES online store (“Store”). These are the terms of Service ("Terms ") for your use of services, information, tools and features on the Store, including other Stripes sites owned and controlled by Amyris, Inc. and its affiliates (collectively, “Stripes”, “our”, “we”, “us”). Stripes offers the Store to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting, accessing or using any part of the Store and/ or purchasing something from us, you agree to be bound by the following Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Store, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms carefully before accessing or using our Store. If you do not agree to all the Terms, then you may not access the Store (including any feature or service offered) or make a purchase. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

You can review the most current version of the Terms at any time by returning to this page. Stripes reserves the right to update, change or replace any part of these Terms by posting updates and/or changes to our Store at any time. It is your responsibility to check this page periodically for changes. Such changed Terms will take effect once we post them on this page at the Store, and your continued use of the Store following any such changes will mean that you accept and agree to them.

This Store is intended for and applicable only for residents of the United States. You must be eighteen (18) years old (or the age of majority in your jurisdiction) to purchase any products from our Store.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.


We explain our practices regarding our collection, use and disclosure of information about you or other individuals, and information that could be used to identify you or other individuals on our Stripes Privacy Policy. Please review it for information about our information practices implicated by your use of our Store.


Content on the Store that is provided by Stripes or its licensors, including certain graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and the compilation of the foregoing ("Stripes Content") is the property of Stripes and its licensors, and is protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws. Stripes grants you a limited license to access and use the Store and Stripes Content for your own personal and non-commercial use. Unless otherwise permitted by these Terms, you may not copy, distribute, display, transmit, perform, modify, publish or create derivative works from the Store or Stripes Content. You agree not to download, display or use any Stripes Content located on the Store for use in any publications, in public performances, for any other commercial purpose, in connection with products or services that are not those of Stripes, in any other manner that is likely to cause confusion among consumers, that disparages or discredits Stripes and/or its licensors, that dilutes the strength of Stripes's or its licensor's property, or that otherwise infringes Stripes's or its licensors' intellectual property rights. You further agree to in no other way misuse any Stripes Content or third-party content that appears on this Store.


Prices for our products are subject to change without notice. You may not use our products for any illegal or unauthorized purpose. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy (see details below listed in the FAQs). The products available on our website, including any free samples and gifts we may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from Stripes. Stripes reserves the right, with or without notice, to cancel or limit the sale of our products to any person, household, geographic region or jurisdiction or that in our sole judgment, appear to be placed by dealers, resellers or distributors. We may also withhold refunds or concessions to those individuals we believe may be engaged in reseller activity or are otherwise violating these Terms, as determined by Stripes in its sole discretion. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. We may exercise these rights on a case-by-case basis.

All purchases of Stripes products in this website are made pursuant to a shipment contract, which means that the risk of loss and title for such purchased items pass to you upon our delivery to the carrier.

It is the customer’s sole and exclusive responsibility to provide the correct mailing address. Please review and confirm your shipping address is accurate and complete prior to finalizing your order. Stripes will deliver your purchases to the address provided based on your exact shipping instructions.  

Stripes expressly disclaims all responsibility for shipments to addresses incorrectly entered at the time of checkout. Be sure to review any pre-populated addresses in your express checkout platforms as they may be connected to an incorrect address. No refunds will be provided if any part of the address is incorrect.  If you discover an incorrect address after purchase, Stripes recommends contacting your carrier directly once you have your tracking information to intercept, reroute or pick-up held packages.

You agree that additional terms and conditions may apply to your purchases and to your use of specific Store features, such as sweepstakes, contests, special promotions or certain services, all such terms and conditions are made a part of these Terms by this reference. You agree to abide by such other terms and conditions. In the event of any conflict between these Terms and terms for a specific feature, promotion or other service of the Store, the latter terms shall control with respect to your use of that feature, promotion or specific service.


All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. Stripes reserves the right to discontinue any product at any time. Any offer for any product or service made on this Store is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors will be corrected.

The products offered on the Store and any related information, materials, statements and services are not intended to diagnose, treat, cure or prevent any condition or disease. Please use all products strictly in accordance with their instructions, precautions, warnings and guidelines. Stripes urges you to check each product's ingredients to avoid potential allergic reactions. Except when specifically noted, any statements offered about products have not been evaluated by the United States Food and Drug administration. The materials on this Store is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. You acknowledge that any reliance on such materials will be at your own risk.

Stripes has endeavored to provide accurate information on the Store but assumes no responsibility for the information's accuracy. Occasionally there may be information on our Store that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. Stripes does not warrant that the product descriptions, details, colors or other content on the Store are accurate, complete, reliable, current, or error-free and we reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Store is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Store or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Store should be taken to indicate that all information in the Store has been modified or updated. We make no representations about the reliability of the features of this Store, the content, or any other Store feature, and disclaim all liability in the event of any product or service unavailability. We make no representations regarding the amount of time that any content will be preserved. The Store's reference to any goods, services, or other information offered by third-parties does not imply any endorsement or recommendation by Stripes unless specifically stated otherwise.


When offered in the Store, you have the option to subscribe to our “Auto-Replenishment Service” to obtain your selected Stripes products automatically, and with deliveries on the frequency that works best for you. If you select to subscribe to this service your active credit card will be charged the applicable amount for your selected products on a periodic, recurring basis, depending on the schedule you select, from monthly to every six months (six options available).

You agree that Stripes will not obtain any additional authorization from you for these recurring payments and product deliveries. Your subscription will be re-affirmed on each date in which your selected products are scheduled for delivery and a recurring charge in the amount of the replenished products will be automatically charged to your credit card for each shipment on the schedule you requested until you cancel your Auto-Replenishment Service subscription. The total cost for your selected products in each order date will be the cost of the products on such order date.

If any problems arise with your Auto-Replenishment Service subscription, the shipping address or payment method associated with your subscription that we are unable to resolve, we will notify you through the email address associated with your subscription and your subscription order for that delivery date may be canceled. No additional subscription orders will be shipped to you until the issue has been resolved. Even if a particular subscription order is canceled due to a problem, your subscription to the Auto-Replenishment Service will remain in effect, and we will try to process your replenishment products in the next order date based on the delivery frequency you selected.

You may modify the “next order date” for your Auto-Replenishment Service at any time up to 72 hours prior to the next scheduled order fulfillment by visiting the Manage Subscription page, keeping in mind that changing your order date will adjust the date of delivery of your future scheduled orders accordingly.

You also have the option to skip one or more product deliveries at a time (you may skip up to seven deliveries) as long as you submit the skip request at least 72 hours prior to the next order date. Your subscription will resume automatically after the skipped delivery(ies) as long as you continue registered for this Auto-Replenishment Service.

You may cancel your Auto-Replenishment Service subscription at any time by visiting the “Manage Subscription” Page and following the instructions, or by contacting Customer Service. You acknowledge and agree that if you submit your subscription cancellation within 72 hours of your next order date, the cancellation will take effect with respect to future deliveries, but the products scheduled to deliver within that 72 hours period of your cancellation date will still ship and your active credit card will be charged.

We will not refund fees paid prior to the termination date of your subscription to the service. Any returns related to the Auto-Replenishment Service are subject to our Return Policy.

The Auto-Replenishment Service and the 10 % off Replenishment discount apply only to regular-priced Products. Excludes markdowns and clearance products. The Replenishment discount applies to merchandise only, not to applicable to taxes or shipping costs.

Applicable promotions in effect at the time of registration to the Auto-Replenishment Service may apply with promotion codes for your first delivery but will not apply to future replenishment deliveries.

Free standard shipping on all Auto-Replenishment Service orders of $50+.

We reserve the right to discontinue or alter the terms of the Auto-Replenishment Service at any time without notice. All changes will apply to future orders, regardless of whether you are currently a subscriber.


Certain areas of the Store may require registration or may otherwise ask you to provide information to participate in certain features or access certain content. If you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Store. If the Store requires you to open an account or otherwise submit information, you must complete the specified process by providing us with current, complete, and accurate information as requested by the applicable online registration or purchase form. It is your responsibility to maintain the completeness, and accuracy of your registration data and any loss caused by your failure to do so is your responsibility. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. After you have fully completed the registration form, you may be asked to choose a password and a user name. It is entirely your responsibility to maintain the confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account. You agree to notify Stripes immediately of any unauthorized use of your account. You further agree not to email, post, or otherwise disseminate any user ID, password, or other information which provides you access to the Store. Store is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. We reserve the right to refuse any order you place with us.


Stripes welcomes your feedback and suggestions about products, services or the Store. By transmitting or posting in the Store, or otherwise providing to Stripes, any suggestions, ideas, information, material, know-how, techniques, questions, comments or other content other than those specifically requested by us (e.g., through a contest or promotional event) (collectively, "User Communication”) to Stripes, you represent and warrant that such User Communication does not infringe or violate the intellectual property or proprietary rights of any third party (including, without limitation, patents, copyrights, or trademark rights) and that you have all rights necessary to convey to Stripes and enable Stripes to use or post such User Communication.

You agree that we may use any User Communication for any purpose in our sole discretion, including reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. You agree that Stripes shall be under no obligation (a) to maintain any User Communication in confidence; (b) to pay compensation for any User Communication; or (c) to monitor, use, return, review or respond to any User Communication. We will have no liability related to the content of any User Communication, whether arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any User Communication that includes any material we deem inappropriate or unacceptable (see Sections 8 and 10 below).


If you become aware of any violation of the User Generated Content Rules herein described or other unacceptable behavior by any user, you should report such activity to Stripes by following the process in Section 10 (Copyright and Trademark Rules) and emailing: 

If you submit to us or post information on the Store, you are solely responsible for each User Communication that you post on the Store or transmit to Stripes or other users and agree that you will not hold Stripes responsible or liable for any User Communication from another user that you access on the Store.  Moreover, Stripes, reserves the right to delete any User Communication from our Store. We assume no liability for any information removed from our Store, and reserve the right to permanently restrict access to the Store or a user account.

Categories of prohibited User Communications are set forth below and reflect examples but are not intended to be exhaustive of what constitutes prohibited User Communications. Without limitation, you agree that You will not post or transmit to other users:

  1. anything that interferes with or disrupts the Store or the operation thereof,
  2. statements or material that defames, harasses, abuses, stalks, threatens, intimidates, or in any way infringes on the rights of others,
  3. unauthorized copyrighted materials or any other material that infringes on the intellectual property rights, trade secrets, or privacy of others,
  4. statements or material that violates other contractual or fiduciary rights, duties, or agreements,
  5. statements or material that is bigoted, hateful, or racially offensive,
  6. statements or material that encourages criminal conduct or that would give rise to civil liability or otherwise violates any law or regulation in any jurisdiction,
  7. statements or material that constitutes anti-competitive collaboration and/or antitrust violations,
  8. statements or material that contains obscene, profane, or otherwise objectionable language or images that typically would not be considered socially or professionally responsible or appropriate in person,
  9. statements or material that harms minors,
  10. statements or material that impersonates any other person or entity, whether actual or fictitious, including, without limitation, employees and representatives of Stripes,
  11. statements or material that misrepresents your affiliation with any entity and/or Stripes,
  12. anything that violates the privacy or publicity rights of any other person, including, without limitation, displaying any personal identifying information of another individual,
  13. chain letters or pyramid schemes,
  14. statements or material that constitutes junk mail, spam, or unauthorized advertising, solicitation or promotional materials, and
  15. files that contain malicious code, viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer, network, or the Site.


These Terms provide only a limited license to access and use the Store. Accordingly, you expressly acknowledge and agree that Stripes transfers no ownership or intellectual property interest or title in and to the Store to you or anyone else. All text, graphics, user interfaces, visual interfaces, photographs, sounds, artwork, computer code (including html code), programs, software, products and information, as well as the design, structure, selection, coordination, expression, "look and feel," and arrangement of any content contained on or available through the Store, unless otherwise indicated, are owned, controlled, and licensed by Stripes and its successors and assigns and are protected by law including, but not limited to, United States copyright, trade secret, patent, and trademark law, as well as other state, national, and international laws and regulations. Except as expressly provided herein, Stripes does not grant any express or implied right to you or any other person under any intellectual or proprietary rights. Accordingly, your unauthorized use of the Store may violate intellectual property or other proprietary rights laws as well as other laws, regulations, and statutes. Please be aware that Stripes does enforce its intellectual property rights to the fullest extent of the law and, in particular and without limitation, with respect to illegal use of terms confusingly similar to any of Stripes trademarks. Stripes also owns a copyright in the contents of the Store as collective work and/or compilation and in the selection, coordination, arrangement, and enhancement of the content of the Store. Any downloadable or printable programs, directories, databases, information, or materials available through the Store and all copyrights, trade secrets, and know-how related thereto, unless otherwise indicated, are owned by Stripes. Stripes, the Stripes trademarks and logo, and all other names, logos, and icons identifying Stripes and its products and services are proprietary trademarks of Stripes, and any use of such marks, including, without limitation, as domain names, without the express written permission of Stripes is strictly prohibited. Other service and entity names mentioned herein may be the trademarks and/or service marks of their respective owners.


Stripes is committed to complying with copyright and related laws, including the Digital Millennium Copyright Act (DMCA), and we require all users of the Store to comply with these laws.  Accordingly, you may not store any material or content on, or disseminate any material or content over, the Store in any manner that constitutes an infringement of third-party intellectual property rights, including but not limited to, rights granted by copyright law. You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is our policy to terminate use privileges of any user who infringes the copyright rights of others upon receipt of proper notification to us by the copyright owner or the copyright owner’s legal agent.

Infringement Notification. If you believe that your work has been copied and posted on the Store in a way that constitutes copyright infringement, please provide our designated agent with the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
  • a description of the copyrighted work or other intellectual property that you claim has been infringed;
  • identification of the material that is claimed to be infringing and a description of where the material that you claim is infringing is located on the Store;
  • Your address, telephone number, and, if possible, email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
  • a statement by you, made under penalty of perjury, that the information contained in your report is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

The foregoing information (“DMCA Notice”) should be sent to our “Designated Agent” as follows:


Attn:  Legal Department

5885 Hollis Street, Suite 100

Emeryville, CA 94608 USA


Counter-Notice. If Your work has been removed due to a DMCA Notice pursuant to the foregoing procedure, and You believe that Your content is not infringing, then You may send a counter-notice (“DMCA Counter-Notice”) to our Designated Agent (contact information above) containing the following information:

  • Your physical or electronic signature;
  • Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
  • A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and
  • Your name, address, telephone number, and e-mail address, a statement that you consent to the jurisdiction of the federal court in San Francisco, California, and a statement that You will accept service of process from the person who provided notification of the alleged infringement.

If a DMCA Counter-Notice is received by our Designated Agent, Stripes may send a copy of the DMCA Counter-Notice to the original complaining party informing that person that we may replace the removed content or cease disabling it in ten (10) to fourteen (14) business days. Unless the alleged copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in ten (10) to fourteen (14) business days or more after receipt of the DMCA Counter-Notice, at Stripes’s sole discretion.


Certain content, products and services available via our Store may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Information you submit at a third-party site accessible from this Store is subject to the terms of that site's privacy policy, and Stripes has no control over how your information is collected, used, or otherwise handled. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Your submission of personal information through the store is governed by our Privacy Policy.


If you are based in the United States, you may opt-in to receive recurring promotional SMS messages by joining Stripes Text Alerts online or by texting Stripes to the shortcode to receive up to 12 messages per month.

  1. Enrollment in Stripes Text Alerts requires you to provide your mobile phone number and to agree to these terms. By enrolling you agree to provide your own mobile phone number.
  2. Message and data rates may apply. Depending on your text plan, you may be charged by your carrier.
  3. By opting in to receive Stripes Text Alerts, you consent to receive up to 12 mobile text alerts a month using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
  4. By signing up, you are confirming that you are over the age of 18.
  5. STOP Information. To opt-out, you can text STOP to the short code to stop receiving Stripes Text Alerts messages from Stripes in the future. You will receive a confirmation text.
  6. HELP Information. For additional information, text HELP to the short code or contact 1-800-851-7740.
  7. Supported carriers are: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, Google Voice, ACS Wireless, Advantage Cellular (DTC Wireless), Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Carolina West Wireless, Cellcom, Copper Valley, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Chariton Valley Cellular, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), i Wireless (IOWA Wireless), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, Mobi PCS (Coral Wireless LLC), Mosaic, MTA Communications, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, Panhandle Telecommunications, Peoples Wireless, Pine Belt Wireless, Pine Cellular, Pioneer, Plateau, Revol Wireless, RINA, SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush.
  8. Stripes, its service providers and the mobile carriers supported by the Stripes Text Alerts are not liable for delayed or undelivered messages. Stripes may add or remove any wireless carrier from the Stripes Text Alerts at any time without notice. Not all mobile devices or handsets may be supported, and the Stripes Text Alerts may not be deliverable in all areas.
  9. Stripes reserves the right to terminate or change our Stripes Text Alerts program at any time. If we change the terms, your continued enrollment following such changes shall constitute your acceptance of such changes.
  10. The Stripes Text Alerts promotional offers are subjected to change and end at the discretion of Stripes, are nontransferable and not valid on previous purchases, sample kits, purchases of gift cards, taxes, or shipping & handling charges, unless specifically noted. Offer are valid only on this Store. Stripes in its sole discretion may refuse to redeem any promotion code or offer that it believes in good faith to be fraudulently or improperly obtained and/or that has not been redeemed by the intended recipient of the promotion code or offer. Stripes in its sole discretion reserves the right to invalidate and/or not honor promotion codes or offers that are obtained through any party other than Stripes, including, but not limited to, through third party sites. The Stripes Text Alerts cannot be used in conjunction with other promotional offers.



    You agree to indemnify, defend and hold harmless the Released Parties harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


    In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.


    Both you and Stripes acknowledge and agree that no partnership is formed and neither of you nor Stripes has the power or the authority to obligate or bind the other. The failure of us to exercise or enforce any right or provision of these Terms for any reason, including but not limited to because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities or for any other reason beyond the reasonable control of Stripes, shall not be deemed a breach of these Terms or constitute a waiver of such right or provision. These Terms and any policies or operating rules posted by us on the Store, including the Privacy Policy constitute the entire agreement and understanding between you and Stripes and govern your use of the Store, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

    18. DISPUTE RESOLUTION (including Arbitration AGREEMENT, Class Action Waiver and Time to Initiate Action)


    1. Initial Dispute Resolution. We are available by email at to address any concerns you may have regarding your use of the Store. Most concerns may be quickly resolved in this manner. You agree to use best efforts to settle any dispute, claim, question, or disagreement directly through consultation and good faith negotiations, which shall be a precondition to either party initiating a lawsuit or arbitration.
    2. Agreement to Binding Arbitration. If we do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is pursued pursuant to Section 16(a) above, then either you or we may initiate binding arbitration. Except for any disputes excluded below in Section 16(d), all claims arising out of or relating to these Terms (including their formation, performance and breach), the parties’ relationship with each other and/or your use of the Store, products or services shall be finally settled by binding arbitration administered on a confidential basis by either the American Arbitration Association ("AAA") (, 1.800.778.7879), or in accordance with the Judicial Arbitration and Mediation Services (“JAMS”) (, 1.800.352.5267) Streamlined Arbitration Rules and Procedures, excluding any rules or procedures governing or permitting class actions. You can contact AAA or JAMS to find out more information on how to commence an arbitration proceeding. Payment of all filing, administration and arbitrator fees will be governed by the AAA's or JAMS' applicable rules.
    3. Each party will have the right to use legal counsel in connection with arbitration at its own expense. The parties shall select a single neutral arbitrator in accordance with the applicable rules and procedures of the applicable arbitration entity (AAA or JAMS). The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be in writing and provide a statement of the essential findings and conclusions, shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. The interpretation and enforcement of these Terms shall be subject to the Federal Arbitration Act. If you initiate arbitration, to the extent the filing fee for the arbitration exceeds Two Hundred and Fifty U.S. Dollars ($250) and the claim is found to be non-frivolous, we will pay the additional cost. If we are required to pay the additional cost of the filing fees, you should submit a request for payment of fees to AAA or JAMS (as applicable) along with your form for initiating the arbitration, and we will make arrangements to pay all necessary fees directly to AAA or JAMS (as applicable). We will also be responsible for paying all other arbitration costs arising in connection with the arbitration, other than costs incurred by you for legal counsel, travel and other out-of-pocket costs and expenses not constituting fees or amounts payable to AAA or JAMS (as applicable). You will not be required to pay fees and costs incurred by us if you do not prevail in arbitration. We will also pay AAA or JAMS (as applicable) to reimburse you for any portion of the $250 filing fee that is more than what you would otherwise have to pay to file suit in a court of law with jurisdiction over the subject matter located in San Francisco, CA.
    4. You understand that, absent this mandatory provision, you would have the right to sue in court and have a jury trial. You further understand that the right to discovery may be more limited in arbitration than in court.
    5. Class Action and Class Arbitration Waiver. You and we each further agree that any arbitration shall be conducted in our respective individual capacities only and not as a class action, and you and we each expressly waive our respective right to file a class action or seek relief on a class basis. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above in Section 16(b) shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
    6. Exceptions. Notwithstanding the parties’ agreement to resolve all disputes through arbitration, either party may seek relief (i) in a small claims court for disputes or claims within the scope of that court’s jurisdiction, and (ii) any disputes relating to intellectual property rights, obligations, or any infringement claims.
    7. 30 Day Right to Opt-Out. You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth in Sections 16(b) and 16(c) by sending written notice of your decision to opt-out by emailing us at The notice must be sent within thirty (30) days of the date you first accept the Terms by using the Store, or the effective date of the first set of Terms containing an Arbitration and Class Action and Class Arbitration Waiver section otherwise you shall be bound to arbitrate disputes in accordance with the terms of those sections. If you opt-out of these arbitration provisions, we also will not be bound by them.
    8. Term for Cause of Action. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Store or any services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.
    9. Exclusive Venue for Litigation. To the extent that the arbitration provisions set forth in Section 16(b) do not apply or if you have opted out of arbitration, you agree that any litigation shall be filed exclusively in state or federal courts located in San Francisco County, California (except for small claims court actions which may be brought in the county where you reside). You and we expressly consent to exclusive jurisdiction in San Francisco County, California for any litigation other than small claims court actions. In the event of litigation relating to these Terms, you agree to waive, to the maximum extent permitted by law, any right to a jury trial, except where a jury trial waiver is not permissible under applicable law.

      These Terms and any separate agreements whereby we provide the Store shall be governed by and construed in accordance with the laws of California, without regard to any conflict of laws provisions. For any action where the Arbitration Agreement above permits the parties to litigate in court, you further expressly consent and agree to submit to the exclusive jurisdiction and venue of a court of competent jurisdiction located in San Francisco County, California. These Terms operate to the fullest extent permissible by law.


      Questions about the Terms should be sent to us at


      No purchase, payment, or donation of any kind is necessary to enter or win. A purchase, payment, or donation will not increase the chances of winning. 

      The Store allows entry to any sweepstakes subject to the restrictions below:  

      All entries into an Event have an equal chance of winning. Event participants (“Participants”) should review these Official Rules, which provide the general terms and conditions applicable to every Event at the Store. Every Event also has its own, additional, Event-specific terms and conditions (the “Event Rules”).  The Event Rules can be found on each Event’s webpage or pop-up at the Store. Usually, the Event Rules provide extra information and requirements. Any conflict or inconsistency between these Official Rules and the Event Rules, the Event Rules will govern. Any reference in the “Official Rules” with respect to any specific Event will mean both these Official Rules and the applicable Event Rules, taken as a whole. 

      To be eligible to enter an Event or be awarded the prizes(s) identified on each Event’s webpage (each a “Prize”), a Participant must fully comply with the Official Rules. Entry into any Event constitutes Participant’s full and unconditional agreement to these Official Rules and Sponsor’s decisions, which are final and binding in all matters relating to the Store and any and all Events. Each Event is subject to all applicable international, federal, state, and local laws and regulations and is void where prohibited. 

      A. Eligibility: Unless otherwise provided in the Event Rules, Events are only open to individuals who (i) are at least 18 years of age or older at time of entry; (ii) are NOT in one or more of the “Prohibited Persons” categories listed in Clause A(1), below; and (iii) are legal residents of the United States or another country that is NOT listed as “Prohibited Jurisdiction,” in Clause A(2), below. Any entry submitted by any ineligible person(s) will be void. 

      (1) Prohibited Persons. The following individuals are not eligible to enter or win any Event: 

      a. A Winner of a Grand-Prize Event (as defined in Section 2(A), below) who has won a Grand-Prize in the immediately preceding 18 months.

      b. Employees, officers, and/or directors of any of the following (collectively, the “Event Partners”): (i) Stripes; (ii) any contractor or other partner of Stripes who is engaged to market and/or promote one or more Event or Stripes generally, or who is involved in the development, testing, administration, and/or fulfillment of any Event, including without limitation any Prize supply partners.

      c. Event Partners' immediate family members (meaning, spouse, parent, child, sibling, and their respective spouses, regardless of where they reside) and/or those living in the same household as Event Partners (whether or not related) are not eligible to enter or win.

      (2) Prohibited Jurisdictions: All countries on the United States’ list of embargoed countries, plus Afghanistan, Bahamas, Belgium, Belize, Bolivia, the province of Quebec (Canada), Cambodia, Chad, China, Colombia, Cuba, Dominican Republic, Ecuador, Egypt, El Salvador, Ghana, Guatemala, Guinea, Haiti, Honduras, Iran, Iraq, Italy, Jamaica, Lebanon, Mali, Myanmar, Nicaragua, North Korea, Pakistan, Panama, Peru, Singapore, Somalia, Sudan, Syria, Tanzania (the United Republic of), Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, Venezuela, Yemen, Zimbabwe, and any other country where local laws would prohibit the provision of or entry into an Event. 

      B. How to Enter: Each Event will have a starting date and time and ending date and time (the “Entry Period”) specified in the Event Rules. Sponsor must receive all entries before the Entry Period end time/date to be valid. Sponsor will be the official timekeeper for all Events.

      (1) General 

      a.  Enter for Free. To enter for free, visit the Store, click the “Enter Now” button from the Event webpage. Then provide your name, contact, and other information as requested and follow the instructions to complete the “Event Entry” form, and then submit the completed form. Upon receipt of a complete “Event Entry” form, a Participant will automatically receive one (1) entry into that Event. Individuals may submit the “Event Entry” form as many times as desired, but for each Event, a Participant is limited to the applicable maximum Entry Limit (as defined below). 

      b.  Entry Limitations and Restrictions. Only fully completed entries submitted during the Entry Period and received by Sponsor are eligible. Any incomplete, illegible, corrupted, or untimely entries are also void and ineligible to win. Proof of submission will not be deemed to be proof of receipt by Sponsor. To receive valid entries, at the time of submission, Participant must provide a valid email address for which the Participant is the authorized owner. The “authorized account holder” is the natural person assigned an email address by an internet access provider, online service provider, or other organization responsible for assigning email addresses for the domain associated with the submitted address. Potential Winners and/or Winners (as those terms are defined below) may be required to show proof of being the authorized account holder. Any Entries connected to an invalid, non-working, or inactive email address, or linked to an authorized account holder other than Participant, are void and ineligible to win. Sponsor is not responsible for lost, late, illegible, incomplete, invalid, unintelligible, misdirected, technically corrupted or garbled entries, or for other submission problems of any kind, whether caused mechanical, human or electronic, all of which are void and ineligible to win. Additionally, Sponsor is not responsible for any telephone, electronic, hardware, software, network, Internet, or computer malfunctions, failures, or difficulties. If a Participant’s donation is refunded, any entries associated with such donation will be withdrawn and not eligible to win. 

      c. Entry Limit. For each Event, the Event Rules will state the cumulative maximum number of entries that any one person may obtain (the “Entry Limit”). The Entry Limit applies to all entries, regardless of the method of entry. If a Participant exceeds the Entry Limit for an Event, all Entries received over the Entry Limit (in order of receipt) will be void and ineligible to win.

      d. One Valid Email Address per Participant. Multiple Participants may not share the same email address. Using multiple email addresses, identities, address, logins, devices, or any other tactics used in an effort to receive entries over an Event’s Entry Limit, is strictly prohibited and will void all entries for that Participant and may result in disqualification of Participant from all Events, at Sponsor’s discretion.

      e. No automated entry devices. Use, or attempted use, of any robotic, automated, programmed, mechanical, or other non-manual entry methods will void all entries for that Participant and will result in disqualification of the Participant from all Events, at Sponsor’s discretion. No copies, facsimiles, or other mechanical or electronic reproductions of entries will be accepted. 

      C. Entry Conditions and Release: As a condition of entering any Event, Participant expressly:

      (1) Consents to receive information or promotional materials from Sponsor, or any of the other Event Partners, via email and/or mail; 

      (2) Represents and warrants that (s)he agrees to be bound by these Official Rules and decisions of the Sponsor, which will be binding and final in all matters relating to each Event; 

      (3) Releases the Event Partners from all liability, loss or damage or expense arising out of or in connection with participation in any Event or the acceptance, use, or misuse of any Prizes; 

      (4) Knowingly and expressly waives all rights to claim punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses and/or any rights to have damages multiplied or otherwise increased; 

      (5) Agrees that all claims, disputes, or causes of action arising out of or connected with any Event, or any Prizes awarded, shall be individually resolved in binding arbitration, per Section [20], without resort to any form of class or representative action; 

      (6) Agrees that any and all claims, judgments, and awards, if permitted to proceed, will be limited to Participant’s actual out-of-pocket costs incurred (if any), excluding attorneys’ fees and court costs. 

      Some jurisdictions do not allow the limitations or exclusion of liability set forth above in Section 20. So some of the provisions contained in this section may not apply to every Participant. 

      D. Winner Drawings: Potential winner(s) of an Event (the “Potential Winner”) will be randomly drawn from among all eligible entries received. The drawing will occur on or around the end of the Entry Period or as specified on the applicable Event-specific rules. Sponsor will conduct the drawing and awarding of the Prize. Once confirmed and verified, an Event winner is referred to herein as a “Winner.” The odds of winning depend on the number of eligible entries received during the Entry Period.

      E. Prize winner Notification Process: Potential Winners will be contacted using the email address used to enter the Event. Potential Winners must respond to the initial winner notification email within 24 hours of it being sent or some other time frame indicated in the official winner notification email. If a Potential Winner fails to respond to the notification email within the stated period, Potential Winner may be disqualified and, in such instances, will forfeit any claim to any of the Prizes(s). Potential Winners may be named, tagged, or otherwise identified on Sponsor’s Store, Sponsors other promotional materials, and/or on Sponsor’s social media pages. Potential Winners can object to this by emailing Stripes at

      F. Confirmation and Verification of Potential Winners: A Potential Winner will only be confirmed as the winner eligible to receive the Prize after Sponsor has completed verification of Potential Winner’s eligibility to win and confirmed Potential Winner’s compliance with the terms of these Official Rules. (A verified and confirmed Potential Winner is referred to herein as a “Winner”). Winners must be willing and able to claim and/or accept the Prizes(s) in full in the period specified by Sponsor. Potential Winners are subject to confirmation and verification by Sponsor, by whatever means Sponsor shall deem appropriate. To be verified and confirmed, a Potential Winner and the Potential Winner’s guest(s), if applicable, must comply with all terms and conditions of these Official Rules and fulfill all requirements. Sponsor’s decisions are final and binding in all matters related to the administration, operation, drawing, verification of the Winner, and all issues related to an Event. In addition to all of the other requirements stated in these Official Rules, if the Potential Winner is a Canadian resident, (s)he must correctly answer a mathematical skill-testing question to be eligible to be confirmed the Winner.

      (1) Winner Documentation. To receive the Prize(s), and as part of the Winner confirmation and verification process, Potential Winner (and any guests of Potential Winner, to the extent that a Prizes includes participation by one or more guests) must accurately complete and timely return Sponsor’s Affidavit of Eligibility, Release of Liability and Publicity Release (where permitted by law), and/or any other document necessary to confirm and verify a Potential Winner’s eligibility, as determined by Sponsor, in its sole discretion (collectively, the “Winner Documentation”). Potential Winner must fully and accurately complete Winner Documentation and timely return all such documentation by the date specified by Sponsor, or the Potential Winner may be disqualified and will forfeit any claim to any of the Prizes(s). 

      (2) Background Checks. Except where legally prohibited, Sponsor reserves the right to conduct background checks on a Potential Winner and any Potential Winner guests, where applicable. Participation in an Event constitutes Participant’s authorization to such background checks without Sponsor providing any additional prior notice or seeking additional permissions or consents from Potential Winner. Sponsor reserves the right, in its sole discretion, to disqualify any Potential Winner based on the results of such background check (or the background check of Potential Winner’s guest(s), if applicable), if the Sponsor determines in its sole discretion that awarding the Prize to such Potential Winner and/or Potential Winner’s guest(s) might reflect negatively on Sponsor or any of the other Event Partners, or be likely to put Sponsor, any of the other Event Partners, or any other third-party in danger. Sponsor is not obligated to clarify, confirm, or share any specific results of background check with any Potential Winner, whether the background check resulted in disqualification or not. Factors that could result in disqualification include, without limitation: having been convicted of a felony or misdemeanor, being delinquent on a government-ordered payment, such as child support, spousal support, alimony, tax payments, etc., or any other criminal or civil offense determined at the sole discretion of Sponsor. When requested, Potential Winner or Potential Winner’s guest(s) must provide authorization and/or complete any forms reasonably needed to facilitate such a background check. If Potential Winner and/or Potential Winner’s guest(s) fails to sign and return the required documentation within the period specified by Sponsor, Potential Winner may be disqualified and will forfeit any claim to any of the Prizes(s). Except for Events in which specific Prize Winner qualifications, requirements, or restrictions may be stated in the Event Rules (for example, any residency or citizenship requirements, age requirements, or health requirements), Potential Winners will not be disqualified based on race, ancestry, national origin, religion, gender or gender identity, or sexual orientation. 

      G. PRIZE WINNER DISQUALIFICATION: Reasons a Participant, Potential Winner and/or Winner may be ineligible to receive the Prizes and/or disqualified include, but are not limited to: (i) failures to meet all of the eligibility requirements stated in the Official Rules, (ii) failures to abide by these Official Rules, or other instructions of Sponsor, (iii) failure to provide valid email at the time of entry, (iv) failure to timely respond to Winner notification or any other request from Sponsor, (v) failure to timely complete the Winner Documentation and/or background check documents, (v) failure to pass the background check to Sponsor’s full satisfaction, (vi) the provision of false, incomplete and/or misleading information to or about Sponsor or any of the other Event Partners, (vii) the commission of any fraud or deception in connection with any Event, use of the Store, and/or relationship with Sponsor, (viii) acting in an obnoxious, threatening, abusive, or harassing manner, at any time before or during the awarding of the Prize, in whole or in part; (ix) Winner’s inability to timely accept the Prizes for any reason, including inability to travel to country, state or location where Event will take place or Prize will be delivered and (x) the inability of Sponsor to timely award or otherwise fulfill the Prizes, due to circumstances beyond Sponsor’s reasonable control, including legal restrictions, Acts of God, natural disasters, pandemics/epidemics (e.g. COVID-19), terrorism, weather.

      If a Potential Winner or Winner is determined to be ineligible and/or disqualified, an alternate Potential Winner may be randomly drawn from among the remaining eligible entries. Any alternate Potential Winner will be notified as per the procedures outlined in the Official Rules (time permitting). Sponsor reserves the right to modify the Winner notification and/or confirmation and verification procedures connected with the drawing of an alternate Potential Winner, if any. 

      If a Winner chooses to reject or otherwise forfeits some or all of the Prizes, Sponsor shall have no obligation to award the abandoned or unclaimed portion of any Prizes to an alternate winner.  

      H. Prizes: Subject to any restrictions expressly stated in the Official Rules, Winners will receive the Prizes(s) identified on each Event’s webpage (each a “Prize”). Sponsor shall solely determine the specifics of all elements of all Prizes (including timing for fulfillment of Prizes and travel options, if applicable). The approximate retail value of any Prize will be specified in the Event Rules. Winners are responsible for ensuring they timely and fully accept the Prize at the specified Prize location(s) and within the specified Prize fulfillment period.

      Unless explicitly stated otherwise, all Prizes are awarded as is, without any representations or warranties, and cannot be transferred, sold, substituted, or redeemed for cash by Participant. Sponsor reserves the right to substitute a prize of comparable or greater value in Sponsor’s sole discretion. Prize may be subject to availability restrictions in certain jurisdictions based on licensing, import, or distribution regulations or other legal restrictions. In such circumstances, the Winner may be required to take a cash alternative instead. Some restrictions may apply. 

      Unless otherwise noted in Event Rules, Winners are solely responsible for all taxes, costs, and fees associated with Prize receipt, ownership, and/or use. Winners may be required to complete and return an IRS W-9 form, W8-BEN, or other applicable forms (i.e., Request for Taxpayer Identification Number and Certification). 

      All Winners are entitled to refuse to accept any Prize that they are eligible to receive and, in such instances, will be deemed to have forfeited the Prize.  If Winner is deemed to have forfeited a Prize, in whole or in part, Winner will not be entitled to any alternate Prize or other compensation of any kind. 

      Certain types of Prizes may have other restrictions or limitations, including without limitation as follows, unless otherwise specified on the Event-specific rules: 

      (1) Prizes That Include a Travel Component: For all travel Prizes, you have to travel on the dates and itinerary specified by Stripes. Any included airfare is coach class from the major gateway airport nearest Winner’s residence or other alternative gateways approved by Sponsor in its sole and absolute discretion. Any hotel accommodations are standard class, double occupancy unless otherwise specified. The actual retail value of any trip Prize will depend on the Winner’s place of residence. The difference between the approximate retail value and the actual retail value will not be awarded. Winner and Winner’s guest(s), if applicable, must travel on the same itinerary, unless otherwise approved by Sponsor in its sole and absolute discretion. Lost or stolen tickets, travel vouchers or certificates, or similar items will not be replaced once they are in your possession. Any and all expenses not specified in Event Rules, including, but not limited to, checked baggage fees, meals and gratuities, transfers, and ground transportation, are the sole responsibility of Winner and Winner’s guest(s). Travel and accommodation are subject to availability; certain additional restrictions and blackout dates may apply. If specific dates are indicated for travel, and Winner cannot travel on those specified dates, Prize will be forfeited and may be awarded to an alternate Winner selected at random from all remaining valid entries. In such instances, the forfeiting Winner will not be entitled to any alternate prizes or compensation of any kind. Winner and Winner’s guest(s), if applicable, are responsible for all required travel documentation and identification, including, without limitation and as applicable, any passport or visa, as well as meeting any other requirements for entry into the relevant destination. Winner’s guest(s), if applicable, must also sign a release before ticketing. Winner’s guest(s) must be over the age of majority in the state, province, or territory in which s/he resides, or the Winner who accompanies them must be their parent or legal guardian, unless as otherwise specified on the applicable Event Rules. If, in Sponsor’s judgment, air travel is not required due to Winner’s proximity to Prize location, Sponsor may provide ground transportation as a substitute for air travel. 

      (2)  Prizes That Include Attending an Event: Tickets and seating are subject to availability. In the case the event is delayed or rescheduled for any reason, tickets for the delayed or rescheduled event may be provided at the sole discretion of Sponsor. If the event is canceled for any reason, the remainder of the Prize, if any, will be awarded without the scheduled event. Sponsor may substitute an alternate Prize of equal or greater value at its sole discretion. Winner’s guest(s) must be 18 or older, or the Winner must be their parent or legal guardian, unless as otherwise specified on the applicable Event Rules. 

      (3) Prizes That Include Meeting or Greeting any Person: Meet and greet portion of the Prize is subject to availability. In the case of unavailability, the remainder of the Prize, if any, will be awarded without the meet and greet portion. 

      (4) Prizes That Involve Participating in a Physical Event: Sponsor may require Winner and Winner’s guest(s), if applicable, to be examined by a doctor or other appropriate medical professional before participating in the event. Sponsor and/or Event Partners reserve the right to decline participation in the event to any Winner or Winner’s guest(s), if applicable if it is deemed that individual is unfit, in an unsafe condition, acting in an unsafe manner, fails to meet the requirements of that particular component of the event (which may include, without limitation, height/weight restrictions or restrictions based on the health of the participant) or for any other reason as determined by Sponsor in its reasonable discretion. In such circumstances, the Potential Winner may be required to take cash or other prize alternatives, if available as part of the Event. If such an alternative prize is not available, Potential Winner may be disqualified. 

      (5) Prizes That Involve Appearing in a Film, TV, or Other Production: This portion of any Prize is subject to the production occurring as scheduled and to the Potential Winner entering into third-party agreements (such as with an acting union, production company, or publishing platform, including agreements regarding confidentiality and background). Participation in such an acting opportunity does not guarantee any type or length of appearance or that such appearance will be included in the final production or that the production will be released at all. 

      I. Publicity: Except where prohibited by law, acceptance of any Prize also constitutes Winner’s express agreement and consent for Sponsor, and those acting under Sponsor’s authority, to use Winner’s name, city and state of residence, photographs or other likenesses, pictures, portraits, video, voice, testimonials, biographical information (in whole or in part), and/or statements made by Winner regarding the Event, Prize, and/or any of the Event Partners, worldwide and in-perpetuity for any and all purposes, including, but not limited to, advertising, trade and/or promotion on behalf of Sponsor (or the applicable Event Partners), in any and all forms of media, now known or hereafter devised, including, but not limited to, print, TV, radio, electronic, cable, or World Wide Web, without further limitation, restriction, compensation, notice, review, or approval. Winner agrees to confirm this consent in writing if requested. Any Winner can object to such publicity by contacting Stripes at

      J. General Conditions: Sponsor reserves the right to cancel, suspend, and/or modify an Event, in whole or in part, due to any fraud, bugs, virus, technical failures, changes in the law, or any other factor beyond Sponsor’s reasonable control that impairs the integrity or proper functioning of an Event, as determined by Sponsor. Sponsor reserves the right, in its sole discretion, to disqualify any individual tampering, or attempting to tamper, with the administration and/or operation of any Event, including without limitations the entry process or the Prize Winner draw process. If Sponsor determines, in its sole discretion, that the integrity or viability of an Event is compromised, Sponsor reserves the right to void any entry at issue and/or terminate the relevant portion of an Event, including the entire Event.


      K. EVENT DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY: The Released Parties are not responsible and will have no obligation or liability resulting from: (i) a Participant’s entry or attempt to participate in an Event, (ii) incorrect or incomplete information, whether caused by a Participant, technical errors or by any of the equipment or programming associated with or utilized in an Event, (iii) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (iv) unauthorized human intervention in any part of the entry process or an Event; (v) technical or human error in the administration of an Event or the processing of registrations, (vi) entries, Prize claims or Prize notifications that are lost, late, incomplete, illegible, unintelligible, damaged or otherwise not received by the intended recipient, in whole or in part, due to computer, human or technical error of any kind; (vii) Participants who have committed fraud or deception in entering or participating in an Event or claiming the Prize, (viii) an inability of the Winner to accept the Prize for any reason; (ix) an inability to fulfill or award a Prize due to delays or interruptions due to Acts of God, natural disasters, pandemics/epidemics, terrorism, weather or any other similar event beyond Sponsor’s reasonable control; or (x) any damages, injuries or losses of any kind caused by any Prize or resulting from awarding, acceptance, possession, use, misuse, loss or misdirection of any Prize or resulting from participating in an Event or any promotion or Prize related activities. If for any reason, a Participant’s registration is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, Participant’s sole remedy is another entry in an Event.

      L. EVENT INDEMNIFICATION: As a condition of entry, each Participant agrees to defend, indemnify, release and hold harmless Sponsor, all other Event Partners, and their respective parent, subsidiary, and affiliated companies, and any other person or organization responsible for sponsoring, fulfilling, administering, advertising or promoting an Event and all of their respective past and present officers, directors, employees, agents and representatives (collectively, the “Released Parties”) from and against any and all claims, expenses, and liability, including but not limited to negligence and damages of any kind to persons and property, invasion of privacy (under appropriation, intrusion, public disclosure of private facts, false light in the public eye or other legal theory), defamation, slander, libel, violation of right of publicity, infringement of trademark, copyright or other intellectual property rights, property damage, or death or personal injury arising out of or relating to a participant’s entry, creation of an entry or submission of an entry, participation in an Event, acceptance, possession, attendance at, defect in, delivery of, inability to use, use or misuse of Prize (including any travel or activity related thereto) and/or the broadcast, exploitation or use of entry.

      M. EVENT BINDING ARBITRATION, NO CLASS ACTION: Please read this section carefully. Participant understands and agrees that (s)he waives his/her right to sue or go to court to assert or defend his/her rights connected with participation in an experience.

      As a condition of participation, Participant and Sponsor agree that any dispute, controversy, or claim arising out of or connected to an Event, including the determination of the scope or applicability of this arbitration provision, (each, a “Claim”) shall be resolved exclusively by binding arbitration under the procedural rules for commercial disputes set forth in the Comprehensive Arbitration Rules and Procedures of JAMS (“JAMS Rules”), using the Optional Expedited Arbitration Procedures when applicable. The JAMS Rules are available at 


      Participants may seek arbitration of a Claim by contacting Amyris Clean Beauty, Inc., c/o General Counsel’s Office, 5885 Hollis Street, Suite 100, Emeryville, CA 94608. The arbitration may be conducted via telephone, written submissions, or in-person in a mutually agreed location. The arbitrator shall be selected according to the JAMS Rules and Procedures. When practical, the arbitrator should have prior subject matter knowledge and familiarity with sweepstakes and/or fundraising laws. The arbitrator shall apply California law consistent with the Federal Arbitration Act and applicable statutes of limitations and shall honor claims of privilege recognized at law. The arbitrator shall provide a decision explaining his or her findings and conclusions, and the ruling may be entered in any court having jurisdiction thereof. The arbitrator’s decision shall be final and binding upon the Parties. 

      The Parties will equally split the arbitrator’s fees and expenses, and each party shall pay its costs and attorneys’ fees. If the claimant can demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Sponsor will pay as much of the claimant’s filing and hearing fees in connection with the arbitration as the arbitrator deem necessary to prevent the arbitration from being cost-prohibitive. Notwithstanding, if any party prevails on a statutory claim that affords a prevailing party attorneys’ fees and costs, or if there is a written agreement providing for attorneys’ fees and costs, the arbitrator will award such costs and fees per the applicable statute or written agreement. The arbitrator shall resolve any dispute regarding the reasonableness of any fee or cost that may be awarded under this paragraph. 

      To the extent permitted by law, the existence of the arbitration, the arbitration proceedings, and the outcome of the arbitration will be treated as confidential and will not be disclosed by either party. Participant and Sponsor agree that an award, and any judgment confirming it, only applies to the arbitration in which it was awarded and cannot be used in any other proceeding except to enforce the award itself and any post-arbitration action seeking to enforce an arbitration award or action seeking equitable or injunctive relief shall be brought exclusively in the courts in San Francisco County, California, or the United States District Court for the Northern District of California. 

      If any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the rules and procedures established by JAMS, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. 

      Notwithstanding the foregoing, either party may seek temporary or emergency equitable relief to enforce its rights in any court of competent jurisdiction. For any Claims brought by that are not subject to arbitration, if any, Participant and Sponsor each: (i) submit that the exclusive jurisdiction and venue for any such proceeding will be the courts of competent jurisdiction sitting within San Francisco County, California (the “Venue”), (ii) waive any argument that any such court does not have personal jurisdiction or that the Venue is not appropriate or convenient; and (iii) waive any and all rights to trial by jury for any Claims. 

      N. Results: For a list of winners available after the announcement, email with the subject line “Winners List Request.” A list of winners will only be available for 90 days.

      O. Sponsor: Amyris Clean Beauty, Inc. 5885 Hollis Street, Suite 100, Emeryville, CA 94608