Frequently Asked Questions

We accept Visa, Mastercard, American Express, and Discover for all online orders.  In addition we also accept Apple Pay and ShopPay.  To make ordering as easy as possible we plan to add more options in the future. 

We begin processing your order as soon as it’s placed so we’re not able to cancel or change your order once it’s been submitted.  

We begin processing your order as soon as it’s placed so we’re not able to cancel or change your order once it’s been submitted.  

Promo codes can be entered in the discount code field on the checkout page.  Please note that only one promo code is allowed per order and some items may be excluded from the offer.

Please note only one promo code is allowed per order.  It’s possible your code has expired or is not eligible for the items you’ve selected.

Currently Stripes ships within the US and does not ship internationally but we hope to expand in the future!

Stripes currently ships within the US including Hawaii and Alaska.

Stripes offers free standard shipping on orders $40+, including Hawaii and Alaska. Need your product faster? No problem we offer free 2-day shipping for orders $85+. Standard shipping charge is $5.99 and 2-day shipping is $10. 

We process orders as soon as they are received. Shipping times can vary depending on location and chosen shipping method. Standard shipping fullfillment takes 3-5 business days and 2-day shipping takes 1-2 business days to fulfill.

All iamstripes.com purchases are eligible for returns within 60 days of purchase. Please return the product within 7 business days of creating your merchandise return label which can be created in your account portal. All returns will be refunded to the original form of payment that was used to process the order. You can begin your return process HERE.

Though we currently do not offer exchanges, you are more than welcome to return your unwanted iamstripes.com products purchased within the last 60 days and make a new purchase. Please return the product within 7 business days of creating your Merchandise Return label which can be created HERE. All returns will be refunded to the original form of payment that was used to process the order. In the meanwhile, you can feel free to purchase the correct products that you would like.

You can create a Stripes account by clicking on the account icon or sign in link. You can also create an account at the beginning of the checkout process.

Need to update your account info? You can log into your account anytime and update your information.
Having trouble logging in? No problem! The Customer Care Team can help you reset it. Reach out to customercare@iamstripes.com